GENERAL POLICES
SIMPSON’S AIRPORT TRANSPORTATION, LLC (SAT,LLC)
Payment Types: SAT,LLC accepts Visa, MasterCard, American Express, Zelle & Cash Receipts: Both PDF and email receipts are available via square.
Rates: Rates are subject to change without notice.
Extra Stop Charges: vary on location and deviation from the most efficient route from Pick-Up to Drop-Off location. Minimum Charge of $10 regardless of distance from locations.
Itinerary Changes: Any changes made to the trip itinerary after the initial booking/quote will result in a recalculation of the fare and may change the price. Changes to the itinerary after the vehicle has been dispatched may result in additional charges.
Cancellations: Full refund up to 24 hours before pick up. A 50% refund will be issued if you cancel within 12 hours of your ride.
Travel time to Airports: SAT,LLC will suggest an appropriate pick-up time for the departure flight listed, if a passenger/booker requests their own pick-up time can not be held responsible if the passenger misses their flight due to traffic delays, additional stops or wait time at the customer’s request.
Data Entry Errors Made Online: If there are date and/or time errors that result in a wrong day or no-show the full fare will be charged.
Deposits: A $50-$100 deposit is required for bookings 2 weeks from the day of the booking. Full payment is due 2 days prior to Pick ups or dropoffs. Deposits are non-refundable
Premium Fees: Trips between 10pm and 7am incur $20.00 Fee*.
* Early Morning, Late Night Fees, times and amount subject to change
Holiday Rates: Holiday rates will be assessed $30 on the following days:
New Years Day, Easter Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day
Friday after Thanksgiving Day, Christmas Eve Day, Christmas Day, December 31 (New Years Eve)
Gratuity rides outside of NJ/PA: will be calculated on the base fare, extra stop(s) and wait time at a rate of 20% unless otherwise specified
Tolls: Any tolls incurred by SAT,LLC will be passed through to the billable parties and added to a customer’s invoice.
Parking: Any parking fee incurred will be passed through to the billable parties and added to a customer’s invoice.
Gift Cards: are available in any denomination, customization is available.
Wait time:
Airport: After a 45-minute courtesy grace period from the last updated flight arrival time, wait time will be billed in 30-minute increments and thereafter.
Cruise Ships: After a 45 minutes grace period, wait time will be billed in 15-minute increments.
***if your trip is 5 days or more please allow 2 – 2 ½ hours after the ship has docked for your Pick-Up Time.
***If your trip was less then 5 days please allow 1 –1 ½ hours after the ship has docked for your Pick-Up Time off.
Home, Office, Restaurant, Venue, Casino, etc: After a 20 minute grace period wait time will be billed in 30 minutes increments.
Train Station: After a 45-minute courtesy grace period from the last updated arrival time, wait time will be billed in 30-minute increments and thereafter.
Adverse weather or road conditions may be subject to additional charges.
Vehicle Types:
2019 Ford Explorer SUV-Seats 6
2022 Jeep Wagoneer-Seats 7
2021 Chevy Tahoe-Seats 6
2022 BMW X-Seats 4(Great for Business Travel)
12-15 Passenger Ford Transit(Great for events)
Damages to Vehicles/Cleaning Fee: incurred by the Renter and/or party of the Renter – including but not limited to Alcohol spillage/food /trash ($200.00) broken glasses and/or replacement ($50.00) upholstery rips or replacement ($550.00-$2000.00) Vomit ($200.00 fee) or any interior or exterior damage caused by the Renter or party of the Renter.
Child/Baby Seat/Booster Seat(s): Available upon request, $15.00 per Infant, Toddler or Booster seat.
Email Communications: By providing your email you consent to receive all forms of email communication from SAT, LLC including but not limited to, trip confirmations, trip changes, marketing or promotional emails. You can opt-out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us.
Lost or Damaged Items: SAT,LLC are not responsible for items that are left in the vehicle, lost or damaged. SAT,LLC reserves the right to charge a delivery/ shipping and handling fee for returning lost items if found.
State Sales Tax: State Sales Tax will be collected where and when we are required.